Class Action Lawsuit Filed Against Apple For “iPhones Rendered Inoperable” Apple gets sued over "Error 53" iPhone issue
When you pay for something, the company is offering an implied promise that it is going to work as it is supposed to.
-Christopher J. Fry
A class action lawsuit was filed against Apple on Thursday in San Francisco. In Northern CaliforniaDistrict Court Docket 3:16-cv-00705, plaintiffs Nicholas Lusson, Bryant Kushmick, Alexander Saenz, John DeNoma, and Nora Penner cite the lawsuit’s cause of action as “Class action relating to iPhones rendered inoperable by software update,” under civil statute28 U.S.C. 1332.
The docket indicates that a jury trial has been demanded. The attorneys handling the action are from Pfau Cochran Vertetis Amala PLLC, in Tacoma, Washington, and the Law Offices of Timothy A. Scott, in San Diego.
Fortune reported earlier this week of the possibility that Apple may face lawsuits over a software update which did ruin some iPhones. Some users running iOS version 9, received an “Error 53” trying to restore their phones through iTunes. The error prevents the usage of the phone, and has been happening with the iPhone 6, iPhone 6 Plus, iPhone 6S, and iPhone 6S Plus after their Touch ID sensors are repaired by unapproved retailers.
The error message bug has been reportedly happening in the UK, as well.
This isn’t the first time angry users brought a class action lawsuit against Cupertino. Last year, Apple was accused of deceptive trade practices and false advertising due to its claims of iOS 9 being compatible with older iOS devices, primarily the iPhone 4s. The lawsuit claims that iOS “significantly interferes” with the performance of the iPhone 4s and that Apple is in the wrong for not allowing users to downgrade to older versions of the operating system, reported 9to5mac.